General Conditions of Sale

The Center for Somatic Grieving (CSG)
Wendy Black Stern

Article 1: Scope of Application

These General Conditions of Sale apply to all transactions concluded through the websites of The Center for Somatic Grieving (CSG).
A "client" is considered any natural or legal person placing an order with CSG through our secure online payment platform or through direct payment methods.

Article 1a: Age Limit

The Center for Somatic Grieving only accepts clients over 16 years old for physical and electronic products, and over 18 years old for services such as coaching, workshops, and retreats, unless enrolled or accompanied by a parent or legal guardian.

While our content is not of a sensitive nature, our offerings are designed for mature participants who can engage with the personal and emotional work inherent to grief and healing.
Any customer or subscriber who does not meet these age requirements will be removed from our database and refunded, where applicable.

Article 2: Orders

Any order placed through a CSG website or registration platform implies full and unconditional acceptance of these General Conditions of Sale.

Article 3: Prices

All prices are listed in U.S. dollars (USD).
Prices may be subject to change at any time, but the rate applied will always be that displayed at the time of your order or registration.
Any applicable taxes or processing fees will be indicated prior to checkout.

Article 4: Payment

Payment is due immediately upon registration or purchase, including for pre-ordered services or events.
Payments are processed securely through Stripe, which encrypts all transmitted information.
CSG does not store or have access to your credit card details.
Any guarantees related to payment security fall under the responsibility of Stripe.

Article 5: Delivery

For digital products or virtual sessions, access links will be sent to the email address provided at the time of purchase.
For physical products, shipping details will be provided at checkout.
Please ensure your contact information is accurate, as delivery errors resulting from incorrect details are the client’s responsibility.

Article 6: Protection of Personal Data

Your personal data is handled in accordance with applicable privacy laws.
By engaging with our services, you consent to the collection and use of your personal information as outlined in our Privacy Policy, available on our website.
This policy details how we protect and handle your data responsibly.
You may unsubscribe from our communications at any time using the link provided at the bottom of each email.

Article 7: Payment, Registration, and Rescheduling Policy

Upon registering for our sessions, you agree to the specified payment structure.
A digital link for rescheduling will be provided. Sessions must be rescheduled at least 48 hours in advance to avoid forfeiture.
While we strive for flexibility, missed or late reschedules cannot be guaranteed.

Article 8: Health Warranty and Participation

By registering, you confirm that your participation does not conflict with any known physical or mental health conditions.
Our sessions are designed for personal education and emotional support, not medical treatment.

Article 9: Non-Medical Nature of Sessions

The Center for Somatic Grieving provides educational and supportive experiences focused on somatic grief work.
These sessions are not intended to diagnose, treat, cure, or prevent any mental health or medical conditions.
Wendy Black Stern and CSG facilitators are not acting as medical professionals or licensed therapists.
Our programs are meant to complement—not replace—professional medical or psychological care.

Article 10: Participant Responsibility

Participants are responsible for ensuring they are physically and emotionally able to engage with the content and exercises.
Consult a licensed healthcare professional before beginning any new therapeutic or somatic program, especially if you have pre-existing conditions.

Article 11: Limitation of Liability

By participating in CSG sessions, you acknowledge that your involvement is voluntary and at your own risk.
You release CSG, its facilitators, and representatives from any claims, liabilities, or damages resulting from your participation.
This includes but is not limited to personal injury, illness, or emotional distress.
CSG shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our services.

Article 12: Confidentiality and Testimonial Use

CSG upholds strict confidentiality.
Information shared in sessions or collected during registration will not be disclosed without explicit consent.
If you choose to provide a testimonial (written, video, or otherwise), CSG may use it for educational or promotional purposes only with your consent and in alignment with our values of respect and integrity.

Article 13: Technology Requirement

For virtual sessions, participants must have access to a functioning Zoom account and stable internet connection.
It is the participant’s responsibility to ensure that their technology setup supports uninterrupted participation.

Article 14: Intellectual Property Rights

All materials provided during or after sessions—digital or physical—remain the intellectual property of The Center for Somatic Grieving.
Reproduction, distribution, or use of these materials outside of personal study requires prior written permission from CSG.

Article 15: Amendments to Terms

CSG reserves the right to modify these General Conditions of Sale at any time.
Participants will be notified of updates via the email address provided during registration or via our website.
Continued participation constitutes acceptance of any updated terms.

Article 16: Refunds and Cancellations

All payments made for CSG sessions, workshops, or retreats are non-refundable, except in cases of event cancellation by CSG.
If a participant is unable to attend, credit toward a future program may be offered at CSG’s discretion.
Requests for consideration must be submitted in writing within 7 days of the missed session or event.

Article 17: Force Majeure

CSG shall not be held liable for any delay or failure to perform due to circumstances beyond its reasonable control, including but not limited to acts of nature, government restrictions, pandemics, power outages, or equipment failure.
In such cases, CSG will make reasonable efforts to reschedule the session or provide a comparable alternative.

Article 18: Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Colorado, United States.
Any disputes arising from the interpretation or application of these Terms shall be resolved through good-faith negotiation.
If a resolution cannot be reached, disputes will be submitted to mediation in Boulder County, Colorado before any legal action is taken.

Article 19: Acknowledgment and Agreement

By engaging with The Center for Somatic Grieving, you acknowledge that you have read, understood, and agreed to these terms.
You accept responsibility for your participation and understand that all CSG sessions are intended as guidance and education, not as medical or psychological treatment.

Article 20: Company Information

The Center for Somatic Grieving (CSG)
Attn: Wendy Black Stern
Tally Ho Trail
Boulder, CO 80301
United States
Website: www.centerforsomaticgrieving.com
Email: wendy@centerforsomaticgrieving.com